← Back to workflows
Loan And Financing

Payoff Letter Request

Drafting payoff letter requests manually requires gathering loan details from multiple documents, verifying account information, and ensuring proper formatting according to lender requirements. Attorneys and paralegals spend valuable time cross-referencing loan agreements, calculating dates, and formatting business letters when they could be focusing on higher-value transaction work.

Automation ROI

Time savings at a glance

Manual workflow1.5 hoursAverage time your team spends by hand
With CaseMark8 minutesDelivery time with CaseMark automation
EfficiencySave 11.3x time with CaseMark

The Problem

Drafting payoff letter requests manually requires gathering loan details from multiple documents, verifying account information, and ensuring proper formatting according to lender requirements. Attorneys and paralegals spend valuable time cross-referencing loan agreements, calculating dates, and formatting business letters when they could be focusing on higher-value transaction work.

The CaseMark Solution

CaseMark automatically extracts loan details from your uploaded documents and generates professionally formatted payoff letter requests in minutes. The AI ensures all required information—account numbers, balances, payoff dates, and contact details—is accurately included with proper legal formatting and tone, ready for immediate delivery to lenders.

Key benefits

How CaseMark automations transform your workflow

Reduce drafting time from 90 minutes to under 10 minutes per request

Automatically extract loan details from agreements and statements with AI

Ensure compliance with standard business letter formats and legal conventions

Eliminate errors in account numbers, dates, and payoff calculations

Generate consistent, professional documentation across all loan transactions

What you'll receive

Header with Contact Information
Subject Line
Introduction and Borrower Identification
Loan Details and Account Information
Request Body with Payoff Specifications
Closing and Signature Block

Document requirements

Required

  • Loan Agreement

Optional

  • Previous Correspondence
  • Account Statements

Perfect for

Real Estate Attorney
Transactional Attorney
Paralegal
Solo Practitioner
In-House Counsel
Legal Assistant

Also useful for

This workflow is applicable across multiple practice areas and use cases

Commercial real estate transactions frequently require payoff letters for existing loans on properties being sold, refinanced, or transferred.

Payoff letters are essential closing documents in commercial real estate deals to clear title and satisfy existing liens, making this workflow highly applicable to commercial real estate attorneys.

Residential real estate closings require mortgage payoff letters to satisfy existing loans and ensure clear title transfer to buyers.

The workflow explicitly mentions real estate closing documents and mortgage payoff letters, making it directly applicable to residential real estate transactions handled by attorneys and paralegals.

Bankruptcy proceedings require accurate loan payoff statements to determine creditor claims, asset liquidation values, and debt settlement amounts.

Bankruptcy attorneys need precise payoff documentation to negotiate with creditors, value secured assets, and prepare reorganization or liquidation plans.

M&A transactions require payoff letters for target company debt obligations to calculate net purchase price and ensure clean asset transfers.

Acquiring companies need accurate loan payoff information to determine closing adjustments and satisfy existing financing arrangements as part of the transaction structure.

Frequently asked questions

Q

What information does CaseMark need to generate a payoff letter request?

A

CaseMark requires your loan agreement containing borrower details, account numbers, and loan terms. The AI automatically extracts relevant information including the lender's contact details, loan amount, and account identifiers. You can also upload optional documents like account statements for additional context.

Q

How does CaseMark ensure the payoff letter request includes all necessary details?

A

CaseMark follows industry-standard templates and automatically includes all critical elements: borrower identification, loan account number, original loan amount, desired payoff date, and specific requests for principal, interest, and fee breakdowns. The AI cross-references your uploaded documents to ensure accuracy and completeness.

Q

Can I customize the payoff date and delivery method in the request?

A

Yes, CaseMark generates a comprehensive request that includes fields for your desired payoff date and preferred delivery method. The AI structures the letter to clearly communicate your specific requirements while maintaining professional legal formatting and tone.

Q

Is the generated payoff letter request ready to send to the lender?

A

Absolutely. CaseMark produces a polished, professionally formatted payoff letter request that follows standard business letter conventions and legal best practices. The document includes proper headers, subject lines, formal language, and signature blocks, making it ready for immediate delivery to your lender.

Q

How accurate is the loan information extracted by CaseMark?

A

CaseMark uses advanced AI to extract loan details with high accuracy from your uploaded documents. The system identifies and verifies account numbers, loan amounts, borrower names, and lender information directly from your loan agreements, minimizing the risk of manual transcription errors.

Q

Can CaseMark handle payoff requests for different types of loans?

A

Yes, CaseMark adapts to various loan types including mortgages, commercial loans, personal loans, and other financing arrangements. The AI recognizes different loan structures and generates appropriate payoff letter requests tailored to the specific transaction type and lender requirements.

Q

How much time can I save using CaseMark for payoff letter requests?

A

CaseMark reduces drafting time from approximately 90 minutes to under 10 minutes per request. This 90% time savings allows attorneys and paralegals to handle more transactions efficiently while ensuring consistent quality and accuracy across all payoff documentation.