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Personal Injury

Client Intake Summary / Questionnaire

Manually processing client intake forms is tedious and error-prone. Attorneys and paralegals spend hours extracting data from questionnaires, cross-referencing insurance documents, validating policy numbers, and reformatting information into structured summaries. Missing fields and data entry errors can delay case initiation and create compliance risks.

Automation ROI

Time savings at a glance

Manual workflow2.5 hoursAverage time your team spends by hand
With CaseMark8 minutesDelivery time with CaseMark automation
EfficiencySave 18.8x time with CaseMark

The Problem

Creating thorough client intake summaries requires hours of manual data extraction, verification across multiple documents, and careful organization of personal, medical, accident, and insurance information. Missing details or inconsistencies discovered later can derail case strategy, while disorganized intake data slows down every subsequent phase of litigation.

The CaseMark Solution

CaseMark automatically extracts and structures all critical information from intake forms and supporting documents into a comprehensive, professionally formatted summary. The system cross-references data across sources, flags inconsistencies, identifies missing information, and generates a complete case foundation document ready for attorney review in minutes.

Key benefits

How CaseMark automations transform your workflow

Reduce intake processing time from 2.5 hours to under 10 minutes per client

Automatically extract and validate data across multiple document types with AI-powered OCR and NLP

Cross-verify policy numbers, dates, and client details against source documents to eliminate errors

Generate attorney-ready summaries in Word and PDF formats with consistent formatting and bookmarks

Integrate directly with your case management system via API for seamless data flow

What you'll receive

Personal Information
Accident Details
Injuries and Symptoms
Medical History
Insurance Coverage
Prior Legal History
Document Checklist
Missing Information Flags

Document requirements

Required

  • Completed Client Intake Form
  • Government-Issued Identification

Optional

  • Insurance Declaration Pages
  • Police or Accident Reports
  • Preliminary Medical Records
  • Incident Scene Photographs
  • Prior Legal Correspondence

Perfect for

Personal injury attorneys establishing case foundations
Paralegals conducting initial client consultations
Case managers organizing new matter information
Intake coordinators processing client questionnaires
Solo practitioners handling their own case intake

Also useful for

This workflow is applicable across multiple practice areas and use cases

Employment litigation cases require detailed client intake to document workplace incidents, injuries, discrimination claims, and gather employment records and witness information.

The workflow's structured approach to capturing incident details, injuries, insurance information, and prior legal history directly applies to employment litigation intake, particularly for workplace injury and discrimination cases.

Family Law75% relevant

Family law cases involving domestic violence, child custody disputes, or divorce proceedings require comprehensive client intake with personal information, incident documentation, and medical records.

The intake form structure for capturing personal details, incident timelines, injuries/symptoms, and document checklists is highly applicable to family law matters where detailed client histories and supporting documentation are essential.

Criminal Defense72% relevant

Criminal defense attorneys need structured intake processes to document incident details, gather police reports, identify witnesses, and compile client background information efficiently.

The workflow's ability to extract data from police reports, organize incident details, track prior legal history, and flag missing information directly supports criminal defense case intake requirements.

Healthcare Law68% relevant

Healthcare law matters involving medical malpractice or patient rights require detailed intake of medical history, incident documentation, insurance information, and medical records review.

The workflow's focus on medical records, insurance coverage, injury documentation, and automated data extraction aligns well with healthcare law intake needs for malpractice and regulatory compliance cases.

Frequently asked questions

Q

What documents do I need to generate a client intake summary?

A

At minimum, you need a completed client intake form and government-issued identification. For a comprehensive summary, CaseMark can also process insurance declaration pages, police reports, preliminary medical records, incident photographs, and any prior legal correspondence. The system extracts relevant information from all uploaded documents and cross-references data to create a complete picture.

Q

How does CaseMark handle pre-existing conditions and prior injury history?

A

CaseMark creates a dedicated Medical History section that documents all pre-existing conditions, prior injuries to similar body parts, previous accidents, and baseline health status before the current incident. This proactive documentation helps your team distinguish new injuries from chronic conditions and develop strategies for demonstrating aggravation of pre-existing conditions, addressing issues that defense counsel will inevitably raise.

Q

Can the intake summary identify missing information that I need to collect?

A

Yes, CaseMark automatically flags incomplete sections and missing critical data during quality assurance checks. The system generates action item lists highlighting gaps such as missing insurance declarations, incomplete medical records, or factual inconsistencies that require client follow-up. This ensures you identify information gaps immediately rather than discovering them weeks later when they can delay case progress.

Q

How does this integrate with my case management system?

A

CaseMark generates structured data containing key fields ready for integration with your case management system, including critical dates like accident dates and statute of limitations deadlines for calendaring. The system can populate database fields for reporting, case tracking, and conflict checking while maintaining the complete narrative summary as a foundational document for the entire case team.