I've been privileged to work in technology for over 25 years, riding transformative waves from the dot-com boom/bust at the turn of the century while at Amazon, to the iPhone revolution with push notifications at Urban Airship, and even the blossoming of open source and Web 2.0. Each era brought its own set of innovations and pioneering companies.

However, the impending AI revolution promises to be unparalleled.

AI is the most groundbreaking technology since the steam engine. A century from now, we won't reminisce about the personal computer or the iPhone as the epitome of technological advancement. We'll differentiate between a pre-AI era and a post-AI world, with the latter reshaping global knowledge work in the next quarter-century.

History shows us that seismic shifts like the steam engine, telephone, TV, or automobile always bring a blend of speculation, investment, and sometimes a recalibration of expectations. It's essential to be visionary during these cycles, focusing on creating outstanding products that resonate with users rather than getting swept up in the hype. Remember, when it comes to success, the devil is in the details.

When ChatGPT launched in November, it instantly piqued my interest, especially since my wife is an insurance defense attorney. Despite media buzz around AI replacing jobs, especially in law, the transition is not so straightforward. AI will inevitably influence the legal industry, but the journey is long, with numerous opportunities for a sector historically resistant to tech evolution.

With past experiences as our guide, we approached this challenge from a product-centric view. After interviewing over 100 attorneys and legal professionals, three core requirements emerged:

1. Security & Privacy: Legal professionals prioritize these aspects above all. Trusting a free service like ChatGPT with confidential data is unthinkable. A trustworthy vendor-vendee relationship emphasizing data security and privacy is imperative in this realm.
2. Ease-of-use: Any adopted tool should seamlessly integrate with existing ones, considering the current technological landscape in the legal field. The past few decades saw legal experts being presented with myriad tech solutions, often demanding radical changes in their work style — something they're wary of.
3. Predictability: While AI excels at data summarization and innovation, legal professionals need consistency. They want assurance that AI tools will produce reliable and factual outputs.
   

To cater to these needs, we developed CaseMark. Our platform, crafted after these invaluable interviews, aligns with the AI demands of the legal world:

1. Security & Privacy First: Thanks to our collaboration with Microsoft Azure, we offer private client data management and specialized LLMs tailored for legal applications, ensuring no data breaches.
2. Ease-of-use: Recently, we unveiled productivity tools compatible with Microsoft Word and web browsers. CaseMark Workflow, our latest addition, further aligns with over 1,000 integrations, such as Clio and Dropbox, optimizing data and processes with our AI.
3. Predictability: Inspired by ChatGPT's framework, we've fine-tuned our LLMs based on open-source insights, ensuring predictable, accurate results.
   

Our debut workflows, though basic, highlight our platform's potential:

• Medical Chronologies: Streamlining the creation of medical chronology reports and suggesting potential historical gaps.
• Immigration EB-1A: Facilitating the processing of the Extraordinary Ability Visa by leveraging examples of completed forms.
• Contract Review: Simplifying bulk contract analysis, such as reviewing SaaS contracts for potential risks.
  

We're just scratching the surface, and opportunities are vast. Law firms keen on harnessing AI's power in their operations, particularly those intrigued by the aforementioned use-cases, should connect with us.

I'm convinced that AI won't replace attorneys. However, attorneys who adeptly harness AI likely will.